If product is returned within 30 days undamaged, we will refund the cost of the product itself in full. If damage is found, we will pro-rate the refund in accordance with the cost to repair the unit. If the unit cannot be repaired, then no refund can be issued.
Customers who have concerns about which product to purchase, or whether the product is suitable for their application should contact us ahead of purchase. We will work with customers to match the best product to their need. In these cases, it is extremely rare that a customer will have a problem of any kind. If a problem is still encountered, we do accept returns and can apply the credit towards a higher power (or otherwise more suitable) product. We always do our best to assure your success.
Customer assumes responsibility for shipping and handling costs, regardless of reason. Restated: Customer pays for return shipping and handling in all cases, including warranty returns.